## Terms of Use

### 1. Scope and acceptance

These Terms of Use (hereinafter: **"Terms"**) govern your use of the **STATUS 200 OK** platform (hereinafter: **"platform"**) for discovering events and purchasing tickets.

These are the **platform rules**.  
Each **individual event** has its own **Terms of Service / Event Rules**, defined by the **event organizer**. Those event‑specific terms are **separate from this page** and you **must read and accept them before participating in any event**.

STATUS 200 OK has a **contract with each organizer** that regulates the use of the platform for ticket sales and related services. By accessing or using the platform, creating an account or purchasing tickets, you:

- confirm that you have read and understood these Terms,
- agree to be bound by them,
- agree to comply with all applicable laws and regulations.

If you do not agree with these Terms, please do not use the platform.

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### 2. Role of STATUS 200 OK

- The platform enables **organizers** to publish events and **users** to buy tickets and access related services.
- Unless clearly stated otherwise, STATUS 200 OK is **not the organizer of events** listed on the platform.
- The **event organizer** is solely responsible for:
  - the organization and execution of the event,
  - the content and accuracy of the event information,
  - event‑specific terms, rules and restrictions.
- STATUS 200 OK acts as a **technical and, where applicable, financial intermediary** between you and the organizer, in accordance with the contract concluded with each organizer.

For privacy‑related information, please see the **Privacy Policy and Platform Rules**. For refunds and delivery, see the **Refund Policy** and **Shipping & Ticket Delivery Policy**.

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### 3. User account and responsibilities

When you register or use the platform, you agree to:

- provide **accurate, complete and up‑to‑date information**,
- keep your **login credentials confidential**, and not share your account with unauthorized persons,
- immediately notify us if you suspect **unauthorized use** of your account or any security breach,
- use the platform **only in accordance with the law** and these Terms,
- not attempt to **bypass security measures**, disrupt the platform, or access data or areas you are not authorized to access.

You are fully responsible for all activities carried out through your account, unless you have promptly notified us of unauthorized use and we have had a reasonable opportunity to act.

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### 4. Event terms and participation

Each event published on the platform has its own **event‑specific terms**, which may include:

- rules for participation and behavior,
- age limits or other access conditions,
- safety rules,
- refund and cancellation rules,
- rules for use of photos, video and other materials,
- rules related to physical activity or other risks specific to the event.

Before purchasing a ticket or participating in an event, you are obliged to:

- carefully read the **event description** and the **organizer’s terms**,
- ensure that you **meet all conditions** for participation (for example, age, health, equipment, documentation),
- accept that you participate **at your own risk**, within the limits permitted by applicable law and the organizer’s rules.

If the event involves physical activity or other increased risk, you are solely responsible for assessing your **health and physical condition**, and for consulting a doctor if necessary. STATUS 200 OK is not responsible for injuries, damages or losses that arise from participation in the event, to the extent permitted by law.

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### 5. Orders, prices and payments

When you purchase tickets through the platform:

- you confirm that you have the **legal capacity** and authorization to enter into the transaction,
- you accept the **prices, fees and currency** displayed at the time of purchase,
- you authorize the platform and/or the payment provider to **charge your selected payment method** for the full amount of the order.

Prices and availability of tickets are determined by the **organizer** and may change at any time before you complete the purchase. A purchase is considered completed only when:

- you receive a **confirmation of successful payment**, and
- the tickets are made available to you in the manner described in the **Shipping & Ticket Delivery Policy**.

Billing and payment processing may be performed by third‑party **payment providers** and/or **banks**, in accordance with their rules and security standards.

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### 6. Prohibited activities

You agree not to:

- use the platform in a way that is **unlawful, fraudulent, misleading or deceptive**;
- attempt to **resell or transfer tickets** in violation of the organizer’s rules or applicable law;
- use automated systems (bots, scrapers) to access, monitor or copy the platform in a way that may disrupt its normal functioning;
- upload or transmit malicious code, viruses or any other harmful components;
- infringe the intellectual property rights of STATUS 200 OK, organizers or third parties;
- harass, threaten or otherwise harm other users, organizers or staff.

We reserve the right to **suspend or terminate access** to your account and/or cancel orders if we reasonably suspect that you are violating these Terms, applicable law or the event’s rules.

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### 7. Intellectual property

The platform, including its design, content, trademarks, logos, software and databases, is protected by intellectual property rights and other laws.

Unless expressly permitted:

- you may **not copy, modify, distribute, sell, rent or create derivative works** based on the platform or its content;
- you may use the platform and its content **only for personal, non‑commercial purposes** related to discovering events and purchasing tickets.

Any unauthorized use may result in civil or criminal liability in accordance with applicable law.

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### 8. Liability and disclaimers

To the maximum extent permitted by law:

- The platform is provided on an **"as is" and "as available"** basis, without any express or implied warranties regarding its uninterrupted or error‑free operation.
- STATUS 200 OK does **not guarantee** the quality, safety, legality, accuracy or suitability of events organized by third‑party organizers.
- STATUS 200 OK is **not responsible** for:
  - cancellation, postponement or changes of events by organizers,
  - behavior or omissions of organizers, performers or other participants,
  - indirect, consequential, special or punitive damages, loss of profit or data arising from the use or inability to use the platform or events.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law (for example, for intent or gross negligence, or for damage to life and health, where such rules apply).

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### 9. Changes to the platform and Terms

We may, from time to time:

- update or modify the platform (for example, by adding or removing features), and/or
- update these Terms.

When we change these Terms, we will **publish the updated version on the platform**. In case of significant changes, we may also notify you by email or through a notice in your account.

It is your responsibility to **periodically review these Terms**. Continued use of the platform after the publication of changes means that you accept the updated Terms.

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### 10. Governing law and disputes

Unless otherwise required by applicable mandatory law, these Terms are governed by the laws applicable in the **Republic of Macedonia**, without regard to conflict of law rules.

Any disputes that cannot be resolved amicably may be submitted to the **competent courts** in accordance with applicable law. You may also have certain rights to use alternative or online dispute resolution mechanisms, where provided by law.

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### 11. Contact

If you have questions about these Terms or about the use of the platform, please contact us through the contact details provided on the platform.

By continuing to use the platform, creating an account, purchasing tickets or participating in events, you confirm that:

- you accept these **Terms of Use** as **platform rules**,
- you understand that **each event has its own Terms of Service / Event Rules** that you **must read and accept** before participation,
- you understand that **STATUS 200 OK has a contract with each organizer**, and that the organizer is responsible for the event and event‑specific terms.

Date of last update: March 2026

